Aquatica Orlando's Ride Accessibility Program was designed to allow guests to fully participate and enjoy our parks while keeping in mind the safety requirements of our rides and attractions. The program was developed based on the requirements of the manufacturer and by evaluating the physical and mental attributes required to safely ride each ride and participate in our other attractions. All facilities and services available to disabled guests can be found in our accessibility guide. It's our pledge to provide an environment that is both enjoyable and safe for all visitors.

To enroll in the program, please visit the Information and Reservation Counter. Once enrolled in the program, a Special Access wristband may be given to provide expedited access via the Quick Queue entrance at participating attractions. Quick Queue and Special Access are seasonally available. Please reference our Upgrades page for Quick Queue availability on the date of your visit to ensure Special Access availability.

Download the guide below for a comprehensive overview of services and facilities available for guests with disabilities as well individual rider requirements for park attractions. For additional information about Aquatica Orlando's accessibility, please call Guest Services at (407) 545-5550

Once enrolled in the Ride Accessibility Program (RAP), a special access wristband may be given to provide expedited access onto the attractions via the Quick Queue entrance at participating attractions. The wristband is designed for the enrolled guest and up to three (3) additional guests to enter through the Quick Queue entrance. If party size is larger than four (4) additional Quick Queue wristbands may be purchased based on availability of the product. Not all attractions participate in Special Access/Quick Queue as some are open entries (i.e., Wavepool and rivers). Quick Queue and Special Access are only seasonally available, please review the AquaticaOrlando.com website for dates Quick Queue is offered to determine Special Access availability.

Wheelchairs and Electric Scooters (Electric Convenience Vehicles or ECVs) may be rented at Stroller Rental just inside the Main Entrance, to the right of the Information and Reservation Counter. Wheelchairs and ECVs are rented on a “first-come, first serve” basis.

Aquatica Orlando is committed to providing a comfortable experience for all of our guests. The wave pool beaches are sand; however, the remainder of the park has paved pathways. All rivers and family attractions have beach entries (no steps). Wheelchair ramps are available at Cutback Cove, Big Surf Shores and Loggerhead Lane. In addition we have a transfer chair into Roa’s Rapids near the beach entry and a transfer stair near the entrance at Walkabout Waters. The park has ten attractions designed with towers that do require stair climbing. The stairs are accessible by current ADA guidelines.

Service animals are welcome at Aquatica Orlando. Service animals are limited to dogs and miniature horses that have been individually trained to do work or perform tasks for the benefit of an individual with a disability. Please be aware that service animals are NOT permitted on any attraction at Aquatica Orlando.

We offer an online Accessibility Guide for guest convenience and planning prior to their visit.

All restrooms are accessible to guests using wheelchairs and are marked with the wheelchair symbol throughout the park. Companion/Family Assist restrooms are located at:

• Park Entrance (located near ticket windows)

• Main Restrooms (located near Papa’s Cantina)

• Waterstone Restrooms (located near Waterstone Grill)

• Turi’s Kid Cove Restrooms (located between Turi’s Kid Cove and Ihu’s Breakaway Falls)

• Adaptations Restrooms (located near Adaptations Gift Shop and Walkabout Waters)

Trained service animals are welcome at Aquatica Orlando. Please note the following policies while at our water park:

•  Service animals must be on a leash/harness and under the control of their handler at all times. If at any time your service animal’s behavior is out of control, you will be asked to remove them from the premises.

•  They must be accompanied by their handler or another party member at all times.

•  Service animals must be house broken.

•  Handlers are responsible for taking their service animal to the appropriate relief area and of all waste cleanup.

•  Service animals are not permitted in pools, rivers or other water attractions.

•  They must remain at least 10 feet from the water's edge.

•  Service animals should remain a reasonable distance from our resident animals

Aquatica Orlando Ambassadors are not permitted to care for service animals. Review our Accessibility Guide for more information.

NOTE: Comfort and emotional support animals are not considered service animals under the Americans with Disabilities Act (ADA).

While dining at our restaurants, please be e that most venues offer cafeteria or pay-first style service. Special assistance is available upon request.

Review our Accessibility Guide for more information.

If you need assistance during your visit, we are able to provide park guidance. We encourage you to request this service at least 14 business days prior to your visit. Please contact us online via our chat or email options to submit your request.

Every effort will be made to provide guidance with less than two (2) weeks’ notice, depending on the availability of Ambassadors. Guests requesting this service will be contacted prior to their visit and specified guide times will be confirmed. The guide will be provided for the first two (2) hours of your visit.

Guests who are blind or have limited/low vision must have someone (either a companion or Ambassador) read the ride instructions prior to boarding.

Review our Accessibility Guide for more information regarding additional assistance, including vision supporting service animals.

Guests with casts or braces may be restricted from some attractions due to safety concerns for all riders.

Please visit Guest Relations for more information or if in doubt about your ability to safely experience a ride.

You may also review our Accessibility Guide prior to your visit, which provides rider requirements and additional information regarding individual attractions.

Guests with any type of prosthesis or amputation should visit Guest Relations to enroll in our RAP to help determine which rides they can enjoy.

You may also review our Accessibility Guide prior to your visit, which provides rider requirements and additional information regarding individual attractions.

Due to the dynamics and certain characteristics of the rides, oxygen tanks are not permitted on any ride at our water park.

Oxygen tanks are permitted inside the park and may be brought into merchandise shops, restaurants, and other enclosed facilities.