Guests enter through zero depth entry, however chairs and wheelchairs are not permitted in the pool.
In order to access Ke-Re Reef in the Stingray Encounter, guests must meet the following criteria:
- Ability to walk/stand without support or assistance from a companion/family member. This companion/family member must be a paid participant in the program.
- Ability to enter and exit without endangering self or others
- Appropriate observed conduct
Team members are not allowed to assist guests in entering the water from their wheelchairs. Guests must be able to walk/shuffle in sand area towards entry ramp and down entry ramp. Full or braced arm casts, full and lower leg casts, or brace between legs are not permitted.